It's essential to understand that payments for offers are made directly through the vendor's portal, not via Zoop Wallet.
Here's a detailed breakdown:
Vendor Responsibility:
The payment process is entirely associated with the vendor whose offer you are availing. Zoop Wallet acts as a facilitator for these exclusive deals, and any financial transaction takes place on the vendor's platform.
Issue Resolution:
In the event of any payment-related concerns or issues, it is recommended to directly contact the vendor's support. The contact information and support details of the vendor can usually be found on their official portal.
Vendor's Support Information:
When you encounter any payment-associated challenges, visit the vendor's portal where you initiated the transaction. Look for their support or contact section, where you'll find relevant information to reach out for assistance.
This division of responsibilities ensures that you receive the most effective and prompt support, as the vendor is directly responsible for the payment-related aspects of the transaction.