We sincerely apologize for any inconvenience you are experiencing regarding the DigiLocker OTP not being received.


To resolve this, we kindly ask you to consider the following:


1. Ensure that you have a stable and reliable internet connection.


2. Please check that your phone number is linked to your Aadhar Card. As the OTPs are sent to the phone number registered with your Aadhar Card.


3. We recommend waiting for a while and trying the process again. Sometimes, there may be network or system delays on DigiLocker's end.


If you still facing the issue we request you to raise a ticket at [email protected] or you may also talk to an agent (Menu >Help).