We apologize for the inconvenience. Please check the following:


1. Internet Connection: Ensure you have a stable internet connection.


2. Account Validity: Verify that the Gmail account you are trying to connect is valid and the password is correct by using 'Use another account.'


3. Consent: Make sure you are providing the necessary consent to Zoop Wallet when connecting your Gmail account to it.


4. Account Connection: Make sure you are not connecting a Gmail account that is already connected to any other Zoop Wallet account.


If the issue persists, please share a screenshot of the error message by emailing us at [email protected] to create a ticket. Alternatively, you can talk to our live agent by navigating to Menu > Help > Talk to Agent.