We apologies for the inconvenience you're experiencing with the restoration process. Please follow these troubleshooting steps:
1. Ensure you have a stable internet connection.
2. Avoid closing the app frequently while restoration is in progress.
3. Restoration may take some time, so we kindly ask for your patience.
4. Check the restoration Progress (Menu > Backup) If it's slow, terminate the App and check again.
If the issue persists, please create a ticket by mailing [email protected] or contact our Live agent via Menu > Help > Talk to an agent.