We apologise for the inconvenience. Please try the following troubleshooting steps:
1. Ensure you have a stable internet connection.
2. Make sure the document size should be under 100 MB.
3. Make sure you have not exhausted the storage limit.
4. Terminate the App/Kill and try again.
If the issue persists, please raise a ticket by emailing [email protected] or contacting our Live agent via Menu > Help.