Troubleshoot for Document Organisation
If you cannot find the document type you need to store in Zoop Wallet, don't worry! Zoop Wallet offers a dedicated 'Others' category and an '...
Fri, 28 Feb, 2025 at 12:32 PM
Double-check that you're entering the correct document name or keywords. If the issue continues, try closing and reopening the app. If the document stil...
Fri, 28 Feb, 2025 at 12:32 PM
Ensure that you have documents stored in the selected category. If the category is empty, sorting and filtering options may not work.
Fri, 28 Feb, 2025 at 12:32 PM
This may happen if no documents match your selected filter criteria. Try selecting a different filter or removing filters to view all documents.
Fri, 28 Feb, 2025 at 12:33 PM
The app does not save filter preferences. You will need to reapply them after reopening the app.
Fri, 28 Feb, 2025 at 12:33 PM
The filter options are based on available document types and sources. If a particular document type isn’t stored, its filter option won’t appear.
Fri, 28 Feb, 2025 at 12:34 PM