Troubleshoot for Scanning

I am unable to scan documents or use the scanner in Zoop Wallet?
If you are unable to scan documents or use the scanner, please follow these troubleshooting steps: Check Permissions: 1. Ensure that you have granted t...
Thu, 20 Jun, 2024 at 2:55 PM
Is it possible to scan documents and edit them without an internet connection?
Yes, you can scan documents offline and edit them without needing an internet connection. However, it's important to note that the documents you scan an...
Thu, 20 Jun, 2024 at 2:56 PM
Can I add filters to a document that is already saved in Zoop Wallet?
No, you cannot add filters once the document is saved. It's important to note that filters can only be applied during the scanning process. Once the doc...
Thu, 20 Jun, 2024 at 2:56 PM
I'm unable to drag corners detected in my scan.
We apologise for the inconvience. We request you to try the below troubleshoot steps. 1. Please try capturing the scan again, retaking the scan can ...
Thu, 20 Jun, 2024 at 2:57 PM
I'm unable to find corners detected in my scan.
We apologize for the inconvenience you have faced while scanning. If you are unable to locate the detected corners during scanning, we recommend the fol...
Thu, 20 Jun, 2024 at 2:58 PM
Can i save my scan documents in Formats other like JPEG/JPG, PNG, DOC/DOCX XLS/XLSX?
No, you cannot save your scanned documents in formats other than PDF. Zoop Wallet exclusively saves scanned documents in PDF format and does not suppor...
Thu, 20 Jun, 2024 at 2:58 PM