Troubleshoot for Security Features
We apologize for the inconvenience. Please check the following: 1. Ensure that you have enabled the ZPIN feature by navigating to Menu > Privacy &a...
Fri, 28 Feb, 2025 at 12:41 PM
We regret to inform you that once the ZPIN feature is enabled, it cannot be disabled. However, you have the flexibility to use Device Lock instead of ZPIN i...
Fri, 28 Feb, 2025 at 12:42 PM
Going forward, the Share PIN feature has been discontinued. You can now use only ZPIN to share documents with your trusted ones. This change enhances securi...
Fri, 28 Feb, 2025 at 12:42 PM
No worries! You can easily reset your ZPIN by following these steps: 1. Open the Zoop Wallet app. 2. Go to Menu > Privacy & Security. 3. ...
Fri, 28 Feb, 2025 at 12:42 PM
No, Zoop Wallet does not share your My Card information or any stored data with third parties, nor does Zoop Wallet itself have access to it. The data store...
Fri, 28 Feb, 2025 at 12:43 PM