ZOOP.ONE

ZPIN 4

• What is ZPIN and its benefits?
• How to use the ZPIN feature?
• For which features can ZPIN be used to unlock?
• Can I switch between Device Lock and ZPIN?

Secure Sharing 5

• What is Secure Sharing via Zoop?
• How to use Secure Sharing in Zoop Wallet?
• How Secure is Secure Sharing in Zoop Wallet?
• What are the sharing methods available via Secure Sharing?
• Where is the Secure Share PIN, and why can’t I use it anymore?

Device Lock 3

• How does the Device Lock feature work in Zoop Wallet?
• How do I enable Device Lock in Zoop Wallet?
• Is Device Lock different from ZPIN?

Protected PDFs (Accessing) 4

• What is the Protected PDFs feature in Zoop Wallet?
• How can I unlock a password-protected PDF in Zoop Wallet?
• Does enabling this feature remove the original password of the PDF?
• Do I need to enter the original password every time to open a protected PDF?

My Cards (Masking/Unmasking of My Cards) 3

• What is the 'My Card' feature in Zoop Wallet?
• What does masking and unmasking mean in 'My Card'?
• How can I unmask my Aadhar or PAN number?

Troubleshoot for Security Features 5

• I'm unable to use the ZPIN feature, what should I do?
• I'm unable to disable the ZPIN feature in Zoop Wallet. What should I do?
• I'm unable to share my documents using my share PIN, why so?
• I forgot my ZPIN. How can I reset it?
• Is my card information shared with Zoop Wallet or third parties?